Returns & Exchanges
At F.A. Dumont, we are dedicated to providing products of exceptional quality and craftsmanship. If you are not completely satisfied with your purchase, you may return your items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Contact our customer service team with your order number and the reason for your return to receive a Return Authorization (RA) number.
Prepare the Package
Place the items in their original packaging, ensuring all tags and certificates of authenticity are included to qualify for a full refund.
Ship the Item
Affix the provided shipping label or use a tracked carrier to send the package to our designated processing facility.
Receive Refund or Exchange
Once our quality control team inspects the returned goods, we will process your refund to the original payment method or ship your replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing