Frequently Asked Questions
Everything you need to know about shopping with F.A. Dumont
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental United States. Expedited shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return policy for most items in their original, unused condition. Please contact our support team to initiate a return and receive a prepaid shipping label.
How can I track my package?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Are your products covered by a warranty?
Yes, many of our high-quality items come with a lifetime manufacturer's warranty against defects in materials or craftsmanship. Specific warranty details can be found on individual product pages.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as secure digital payment options like PayPal and Apple Pay.
Do you offer international shipping?
Currently, we ship to addresses within the United States and Canada. International shipping rates and delivery times vary by location and are calculated at checkout.